The Hotel Inspector is a British reality TV show that airs on Channel 5. In season 20, expert hotelier Alex Polizzi returns to help struggling hotels and guesthouses across the UK improve their businesses. She visits a range of establishments facing unique challenges, from poor management to outdated décor or bad reviews. With her straight-talking advice and hands-on approach, Alex works with owners to turn things around, offering practical solutions and honest feedback. Each episode follows her journey as she tries to save these hotels from closure while dealing with reluctant owners and tight budgets. Season 20 ended on July 17, 2025 sign up for a reminder if you don’t want to miss future episodes or updates about The Hotel Inspector’s next adventures.